行业首推厂家直销、直服、直配
买的安心，用的放心
厂家直销、厂家直服
三一员工，纪律严明
管理规范，主动迅速
信息传递更迅速、服务标准全统一
厂家直销
厂家直连，价值直达。我们与您目标同向，利益同心
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专业方案，直给客户
三一不是“卖车员”，而是“物流解决方案顾问”，根据客户场景定制专属方案，用合理定价让客户“买得值、用得省”
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直连互通，零耗高效
客户与厂家是 “利益共同体”，没有中间环节截留信息、抬高成本，需求直接传达到工厂，沟通高效
厂家承诺，永葆兑现
厂家直签合同，售后问题厂家担责，专属投诉通道全程追溯，不找中间商 “踢皮球”，让客户 “买车放心，维权省心“
厂家直服
驻场驻点，随时响应
经验丰富，三电技能更专业
“12127” 服务承诺
- 0
- 3
- 9
- 7
- 8
- 6
- 3
- 9
- 6
- 1
刻钟回复客户并接收订单
- 0
- 5
- 9
- 1
- 7
- 6
- 6
- 7
- 4
- 2
小时或合理时间到达
- 0
- 8
- 4
- 2
- 2
- 4
- 8
- 3
- 9
- 1
天内解决一般故障
- 0
- 1
- 7
- 4
- 7
- 2
- 3
- 7
- 4
- 2
天内解决客户抱怨
- 0
- 2
- 9
- 3
- 2
- 4
- 1
- 1
- 2
- 7
天内解决遗留问题
(超24小时未解决订单)
(超24小时未解决订单)
超出客户期望、超出行业标准
响应快，更专业
驻场驻点，随时响应
三一员工携带配件驻扎在客户场地或周边，客户随时有需求，转身即刻就到 服务就在身边，保障时刻在线
技精业熟，快速解决
厂家工程师直服，均经过系统、专业培训，认证上岗 拥有较强的三电系统维修技能，故障问题手到病除
直连工厂，省心省钱
配件厂家直供，全国库存联网，就近发货，无中间商赚取差价 客户意见及需求直抵工厂，产品改进、提升更快
三级保障，铸牢根基
170+直服网点、50+区域直服中心，服务半径＜30km 单客户保有量≥50台，专人驻点服务保障
专职培养，选拔上岗
直服工程师专业培养，专职院校 - 三一工学院专设新能源车辆人才基地 “院校专业学习→岗前培训→教练带岗实习→技能认证”
服务范围更广，到达速度更快
轻卡服务车，人到配件到
移动配件仓 '%3e%3cline%20x1='6'%20y1='-1'%20x2='19.999999046325684'%20y2='-1'%20fill-opacity='0'%20stroke-opacity='1'%20stroke='%23FFFFFF'%20fill='none'%20stroke-width='2'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
移动配件仓
续航 320km，充电＜1h，覆盖半径近200km
全国近200台，覆盖主要运营区域
全能配置
全能配置
专业服务车，18.5m³ 容积
装有166 项常规配件
配备气泵、地牛等31项工具
应急救援
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应急救援
支持外放电，应急救援（如亏电趴窝）
延伸服务场景，驻点陪伴更省心
